FLORAL CREAM CHOCOLATES| 25 PIECE Reviews

4.8 Rating 48 Reviews

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

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Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

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Jenifer Hewett

Verified Reviewer

“Delicious. However disappointing presentation as over half had no crystallised flowers on the top. Either none at all or completely crushed. Half the flavour is in the flower.”

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Posted 4 years ago

Hello Jenifer, thank you for your review. We are sorry you were disappointed with the chocolates you received from us. We do give a description of what the product is and includes to give the customer an idea. We will however pass your feedback on to our production team for a way forward. Again, we do apologise for any disappointment caused. Kind regards Friars Customer Services

Posted 4 years ago

Michael Pearson-Gee

Verified Reviewer

“Just great to know of a trusted luxury supplier when you are running out of time”

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Posted 4 years ago

DARRYL SMITH

Verified Reviewer

“Amayzing”

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Posted 4 years ago

“Four lovely flavours, and it was specially fun to have geranium and lavender among them.”

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Posted 4 years ago

“These were sent to a friend as a birthday gift and utterly delighted the recipient. Friars were also highly responsive to a delivery problem and sorted it out straightaway. Would definitely purchase again.”

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Posted 4 years ago

“The packaging was very scratched and the chocolates inside didn’t look like the pictures. The toppings looked crushed. If this was a case of delivery damage then I would expect the chocolate to be more carefully protected especially due to the cost of delivery. . Very disappointed, but this was refunded for me due to the way it was received so am grateful for the company for this. The chocolates themselves weren’t up to scratch. The lavender tasted very artificial and the violet and rose was nothing special either. I’ve had much nicer from supermarket own brand”

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Posted 5 years ago

Hello, we’re sorry you were disappointed with your the chocolates you received. We are pleased that a resolution was met for you, and we will pass on your comments to our supplier and packaging team for a way forward in protecting the packaging better. We hope that our customers find our products enjoyable, although unfortunately they may not be to everyone's personal taste. We apologise once again for any disappointment caused. Kind regards Friars Customer Service

Posted 5 years ago

“I love these chocolates I had problems with PayPal so rang them to order and they were very helpful. Delivery was very prompt. I am pleased to give these as presents and will continue to order from them.”

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Posted 5 years ago

Elizabeth Henderson

Verified Reviewer

“About stunning presentation box and chocolates are yumm my new go to place for chocolates”

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Posted 5 years ago