MILK CHOCOLATE | LUXE BOX Reviews

4.9 Rating 89 Reviews

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

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Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,,
6-8 Main Street, ,
Cumbria
CA12 5JD

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Rosemarie Collyer

Verified Reviewer

“Beautiful,delicious, and could eat another box ! Superb service when I needed change of address,as had put incorrect one ,and mistake I made was rectified in great time ,without any hindrance . That's what I call SERVICE!!!”

Helpful Report

Posted 1 week ago

“Still have two left, but why have a Caramel in this Collection? and i thought you were premium? Some chocs did not deserve to be there, Expensive for the price, All you seem to stock or have listed is Limited Editions, and the point of this is ? What about a Dark collection? Website lacks real choice , maybe you need to look at the competition , won't be buying this collection again in the future, sorry its low but the chocolates from Friar's were just likea box from Thornton's, very let down by th choices in this box which some of them basically i felt very underwhelmed, Partial Refund ?”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for taking the time to share your thoughts with us. We're sorry to hear that the Luxe Box didn't meet your expectations and that you found some flavours disappointing. We list the menu on the product page so that customers know what to expect with regard to the contents and flavours available in the box. Also, we do stock a dark collection as part of our core range. Sorry again that the chocolate box was not to your taste. Kind Regards, Friars Customer Service.

Posted 3 weeks ago

Sheila Morrell

Verified Reviewer

“Crocs were a gift for someone else. I understand that they were pleased with them, but received no further information. Many thanks.”