LUXURY DARK CHOCOLATE EASTER EGG Reviews

4.8 Rating 44 Reviews

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

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Email:

sales@friars.co.uk

Location:

6-8 Main Street, ,,
6-8 Main Street, ,
Cumbria
CA12 5JD

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“Chocolate fine but unfortunately the Easter bunny was smashed to bits which was such a disappointment. The milk chocolate bunny was still intact and very pretty so recipient was able to see what it should have looked like. Outward packing was strong but think the bunny insides needed more wrapping round it. .”

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Posted 4 years ago

Hello P Jepson, we’re sorry you were disappointed with your order and your Easter bunny arrived damaged. If you could please contact our sales team directly via telephone or email so we can resolve this issue for you. We apologise once again for any disappointment caused. Kind regards Friars Customer Service

Posted 4 years ago

“Delicious chocolate”

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Posted 4 years ago

Philip Brook

Verified Reviewer

“Rich, crisp dark chocolate, not too sweet and sugary, interlaced with swirls of white chocolate adding a subtle creaminess to the shell. You can’t get this subtle deliciousness from just anyone!”

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Posted 5 years ago

Michael Traynor

Verified Reviewer

“we only opened the egg yesterday. Although the chocolate was of excellent quality the egg itself and the little duck were damaged, the outside packaging of the egg showed no sign of damage , neither did the outer packaging which seemed more than adequate with plenty of soft internal packaging, I can only assume that the damage occurred upon packaging the egg upon manufacture. Great quality chocolate, but giving a smashed egg kind of took the magic away I hope this helps”

Helpful Report

Posted 6 years ago

Hi Michael, Thank you for your review and we are sorry to hear that the egg was damaged when you opened the packaging. It may be there was a hairline crack in it which we missed when the product was being packaged, we will pass this information on to the relevant team. We again apologise for the disappointment this has caused. Kind Regards Friars Customer Service

Posted 6 years ago