“sometimes the delivery men can be real assholes, leaving me, an old woman to bring in a tonne of logs from an inconvenient place. but this guy made it as easy as he could for me, so thanks ofr that. Good logs. Seems like a good mix of wood.”
“Really disappointed. Almost half of the bag was made up of shattered splinters of log, bark and 4 or 5 huge 18 inch logs that wont fit in our stove. I also seriously doubt whether they have been properly dried, since our stove frequently goes out while it still has planty of fuel with these logs, which hasnt happened with logs from other suppliers. Not recommended, will definitely not buy from here again.”
Hi Will, I am so sorry to learn that the logs ordered fall below the standard expected. Please can you send us some photo's of the logs to orders@firewoodfund.co.uk? We will then review and work towards a resolution. Sorry for the inconvenience caused.
“The delivery driver was extremely rude and unhelpful and refused to deliver to the agreed location until my husband talked him round. He was threatening to dump the delivery on the road outside our house. When ordering the logs delivery details were provided and previous drivers have always been very helpful and polite”
