“The logs are fantastic, they burn really well . The only negative was the company who delivered them for you. The guy managed to knock over my husband's motorbike (which then fell into me!) when he dropped them off. He didn't even say sorry!”
Pleased to hear you like the quality of the logs Emma. Sorry to learn about the delivery issue. Delivery is undertaken by Palletline. If anything was damaged, they will investigate. If you need any support with a complaint, please let us know.
“Excellent logs burn very well and were extremely dry.
Only minor tick was the size of log( quite a few in excess of 250mm ) and we only have a small Moro’s.
All in highly recommended.”
“Thrilled with not only the quality of the whole bundle, but with the entire process. From searching on Google for a local source of kiln dried wood, that could be delivered, to setting up an account and ordering, but mostly to Matt’s almost instant support and guidance, when I got flustered with sorting payment with a card not registered to the required delivery address. His kind patience and professional guidance cinched it for me. I will definitely be ordering again!”
