“A good way to receive your logs if you need them in a hurry and you don't like storing huge amounts of wood from a pallette. The boxes make it convenient to bring in from outside (it that's where you store it). The three kindle flamers provided in each box would suggest three fires worth per box - our small wood burner got through a box at about this rate for an evenings heat. The mix of wood was ok but some boxes did contain mostly a very hard wood which wasn't too keen to light. The Parcelforce delivery guy was none too happy either. But otherwise, a good product from a reliable supplier.”
“For the first time since using these boxes I was disappointed. 2 of the boxes were wet and torn on delivery ( resulting in wet logs)and 1 contained logs too large to use that requiring chopping . 2 boxes had no firelighters in them. I’m sure this was a one off as previous orders all deserved their 5 star review. Sadly this time I can only stretch to 3 star.
That said the logs burn very well and give a lot of heat.”
Hi Karen, sorry to learn that 2 of the boxes were torn and wet. Also sorry to learn that 2 boxes had no firelighters in. Today we are despatching a box of kindling flamers to make it up to you. If you ever have issues in the future, please do not hesitate in contacting us, so we can work towards a resolution. I hope that helps.
“We call these luxury logs. Not the cheapest, but work really well - easy to get going, but then burn slowly. Love that they're so easy to store too. And the sturdy boxes they come in have a thousand uses.”
