“Normally I'd give your logs a 5 star review for the quality of their burning but this shipment must have suffered in transition as several of the plastic bags were ripped which wasn't good as it was a very rainiy day and moisture was gettig into the logs. Also the kindling boxes were bursting open.”
Hi Miranda, sorry to learn about the packaging being damaged. I have sent you a direct email requesting more information so we can work towards a resolution. Hope that helps.
Thanks for the kind words – really appreciate it! P.S. Summer sale now on: order a pallet of logs by month-end for discounted rates plus a free 50-pack of Flamer firelighters. If you’re not quite ready for your logs, you can delay delivery for up to 2 months – just choose your preferred date at checkout.
Thanks for the kind words, Gillian – really appreciate it! P.S. Summer sale now on: order a pallet of logs by month-end for discounted rates plus a free 50-pack of Flamer firelighters. If you’re not quite ready for your logs, you can delay delivery for up to 2 months – just choose your preferred date at checkout.
Thanks for the review, John – much appreciated! Just a quick heads-up: our summer sale is now live. Order a pallet of logs before the end of the month to lock in discounted prices and grab a free box of 50 Flamer firelighters. Not ready to take delivery? No worries — you can schedule the drop up to 2 months ahead using the calendar at checkout.
Thank you for your review, Colin – it means a lot. Quick update: our summer sale is underway! Place a pallet order of logs before month-end to enjoy special discounted rates and receive a complimentary box of 50 Flamer firelighters. And remember, you can set your delivery day up to 2 months in advance with the handy calendar option at checkout.
Thanks for the kind words, Joyce – really appreciate it! P.S. Summer sale now on: order a pallet of logs by month-end for discounted rates plus a free 50-pack of Flamer firelighters. If you’re not quite ready for your logs, you can delay delivery for up to 2 months – just choose your preferred date at checkout.
“My husband and I are less mobile than we used to be so having smaller bags of logs rather than a huge sack makes moving them to the log store, so much easier.
They are a good mix of timber, a range of sizes and ideal for our log burner. A really good buy.”
Thanks for the review, Sue – much appreciated! Just a quick heads-up: our summer sale is now live. Order a pallet of logs before the end of the month to lock in discounted prices and grab a free box of 50 Flamer firelighters. Not ready to take delivery? No worries — you can schedule the drop up to 2 months ahead using the calendar at checkout.
