“Great logs, nice small even sizes, beautifully dry, delivered on time with no problems at all. Pallet wrapped to keep logs dry from the beautiful English summer weather!”
“2nd order from Firewood fund.
The easy bit first. Delivery by Palletline was exceptional. Driver helpful (Same driver as last time.) and put the pallet exactly where we wanted it which made stacking the wood easy.
I think I may have been spoilt by the previous delivery which was the best quality wood I have ever purchased. Uniform in size, virtually no waste, QC note advising % moisture, even smelt fantastic! This order was far less impressive, some oversize, fair bit of small bits and pieces, no QC note and nothing that would separate it from similar suppliers. At the end of the day it probably does not matter as I'm sure that it will all burn the same so no real compliant just not as impressed as I was.
Was undecided between 3/4 stars but as last delivery/Palletline deserved a 5 star review and I didn't do one I'll call it 4”
Thanks for your repeat order and review Gary. Sorry to learn that the QC note was missed on this occasion. If you feel that some of the logs supplied are outside of spec, please send us an email so we can work towards a resolution (if required). Our email address 'orders@firewoodfund.co.uk'. Hope that helps.
“This is the third time that I have purchased logs from you and the quality is always great - should, probably shop around to see if there's a better price around but never do!”
