Sock Your Pet – Personalised Pet Socks Face Socks Large (8-11) Reviews

2 Rating 3 Reviews

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

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Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Posted 2 years ago

Claire McGinley

Verified Reviewer

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Posted 2 years ago

Hello, Claire, Thank you for your review. We are sorry that you had to wait so long for your ordered item here. This is extremely annoying. Our customer service team has already contacted you and offered a partial refund to make up for the inconvenience. Unfortunately, we have not received a reply to our proposal. Perhaps you would like to write back to us so that we can arrange a refund for you? We would be very happy if you would give us a second chance so that we can show you that we can do better. Take care Firebox

Posted 2 years ago

“Firebox didn't bother placing the order with the supplier and I have neither a delivery date nor a refund so I can't recommend no matter how cute an idea.”

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Posted 2 years ago

Hi Debbie, you have already left us a 1star review, which we have already replied. Also, our customer service has contacted you again to offer you a solution here, which hopefully is satisfactory for you. We apologize again and wish you a nice day Best regards Firebox

Posted 2 years ago