4 Piece Mach3 Shaving Set - Ebony Reviews

3.5 Rating 4 Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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“The packaging was poor and made the gift feel cheap. i ordered before christmas, sent an email complaining and had nothing back. only that it was a gift i should have sent back. not happy.”

Helpful Report

Posted 1 year ago

Dear Kerry, Thank you for getting in touch and sharing your concerns regarding the packaging of the shaving set. Please accept our apologies for the condition in which the product arrived; we completely understand how disappointing this must have been. On 19th December, we responded to your email within minutes of receiving it, requesting additional information so that we could investigate and resolve the issue. As we have not yet received a reply, it is possible our message may have been filtered into your junk or spam folder. We are keen to address this matter for you. Could you kindly confirm if you received our initial response and provide the requested details? Alternatively, please feel free to resend any relevant information. Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 1 year ago

“It’s a nice looking product and good that’s it’s a Mach3 which my husband already uses. The razor does however balance precariously on its stand as it’s a semi-circle ‘C’ and can, and does slip off easily. The brush hangs well. All in all a good upgrade from the plastic stand my husband had previously.”