Fidji Pepper Mill - Black Reviews

1 Rating 1 Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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“An excellent, expensive pepper mill sent in a ill crappy fitting jiffy bag. No box. No instructions. Great product. Rubbish company suppling it. Absolutely no pride in what they send out to their customers.”

Helpful Report

Posted 3 years ago

Hi Will, Many thanks for taking the time to review your purchase. We very much appreciate your feedback as it helps us to make the improvements our customers want. When products are sent to us from the manufacturer without what we feel is adequate packaging, we are normally really good at ensuring they are well packaged before shipping to the customer, so I am sorry this sounds like it has been missed on this occasion. Please accept our sincerest apologies for the disappointment you felt in unwrapping your purchase and thank you for helping us do better. Much appreciated. Best wishes Rachel

Posted 3 years ago