Acacia Wood Magnetic Knife Rack Reviews

3.2 Rating 13 Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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David

Verified Reviewer

Incentivized

“An absolute death trap. The magnetic field strength has weak spots in the middle and on either end, so if your knife isn't in the exact right spot it can fall extremely easily. Knives also cannot be stored with the handles at the bottom as in the photo because they'll just slip off.”

Helpful Report

Posted 1 month ago

Hi David, Thank you for your email, I'm really sorry to see this, and thank you for making us aware. We can offer either an exchange or refund for the faulty product. Please do return the set to us using our free returns service linked below: https://www.royalmail.com/track-my-return#/details/6633 Kind Regards, Farrar and Tanner

Posted 1 month ago

James Arguile

Verified Reviewer

“Not strong enough magnet”

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Posted 1 month ago

“Currently have the item on list for return. On recieving it, the corners was damaged, origionally it was poorly packaged. In addition to this, the magnet was not strong enough to hold the knifes we have in the kitchen, all of them pretty standard, so was useless for what we ordered it for.”

Helpful Report

Posted 1 year ago

Hi Emmett, Thank you for your review, We take great care in packaging our products to ensure they arrive in perfect condition, so it’s disappointing to learn that this wasn’t the case with your order. Additionally, we apologise if the magnet’s strength was not sufficient for your kitchen knives. While the product is designed to hold standard knives securely, we understand that this may vary depending on individual needs. We’re glad to hear that you’ve initiated a return, and we’ll process it promptly once we receive the item. If there’s anything further we can do to assist, please don’t hesitate to contact us directly. Kind Regards, Jamie Farrar and Tanner Customer Service

Posted 1 year ago

Flora Macgreevy

Verified Reviewer

“So disappointed - while it looks lovely, the magnet literally does not work and all my knives slip off. I, therefore, can't use it.”

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Posted 3 years ago

Hi Flora, that is really disappointing - I've contacted you directly about a replacement. Best wishes, Jude

Posted 3 years ago

Nikki Freeman

Verified Reviewer

“Looks great, but the magnet is only strong enough to hold small knives”

Helpful Report

Posted 3 years ago

Hi Nikki, thank you for reviewing our product - if it's not absolutely right for you, you can return it for a refund, using our free returns service, via our website www.farrar-tanner.co.uk. Best wishes, Jude

Posted 3 years ago

“Love the design and look but does not hold my kitchen knives properly, they keep slipping off.”

Helpful Report

Posted 4 years ago

Hi George, Thanks for your feedback - if this is not holding your knives please do return it to us for an exchange or refund. Here's how to do this free of charge: https://www.farrar-tanner.co.uk/returns-warranties Best wishes, Jude

Posted 4 years ago

“Came on time during Christmas period and looks lovely but could barely hold a normal sized knife let alone larger knives as shown in the picture. Disappointed.”

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Posted 4 years ago

“Great quality product!! Would highly recommend it, the personalisation adds a really individual touch, great value for money!”

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Posted 4 years ago