14 Piece BBQ Carving Set Reviews

2 Rating 2 Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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“I'm sorry to say but this was a terrible product. It was meant to be a wedding gift but I was so embarrassed I couldn't give it to the married couple. The quality of the product is poor and the engraving looks as though someone drew it on with a marker. To compound matters, the website shows other variations of this product in nice wooden boxes and whilst the one I ordered didn't have the same in the picture, I didn't expect it to come in a cardboard box. This is the type of thing I'd expect to get in Sainsbury's.”

Helpful Report

Posted 9 months ago

Good morning, I'm sorry to hear this. I can see you haven't been in touch with us regarding your disappointment, which is a shame as we would have loved to have got this sorted in time for the wedding. The cardboard box this comes in is shown on the website as the first image, so I'm sorry if you missed that. You are more than welcome to send us an email at customerservice@outdoor365.co.uk so we can organise a return for an exchange to something different and more appropriate. Do let us know, we're always happy to assist. Best wishes, Stacey

Posted 8 months ago

“Having been disappointed with the quality of the box of steak knives I sent it back and was refunded and dealt with in a most professional manner. Would not hesitate to make another purchase.”

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Posted 1 year ago

Thank you for taking the time to review your purchase, your feedback is very valuable to us.

Posted 1 year ago