“Two of the enamel cups had chipped within 20 days, despite careful handling. Falconware refused to replace them. While they are pretty, these expensive items are poor quality, we regret buying these..”
Hello,
As per our email conversation, these did not arrive damaged and were not reported damage. Chips can occur during use.
However, we have arranged a replacement and the damaged items are yours to keep.
Regards,
The Falcon Enamelware team
