“Great product, bad service... no time for delivery on the day supposed to call an hour before, no call until they were at the house and my wife was picking up our daughter from school.
Then wouldn’t redeliver unless we paid another £30.00 delivery.
Again no clear timescale on redelivery, you literally have to stay in the house all day.
When we called to speak to them about it, we received a very cold and clever response which was uncalled for.”
“Beautiful flooring amazing quality. I sent off for samples from a number of companies including Ted Todd. The quality, appearance and value for money of this flooring outshone them all. So pleased with my purchase”
“Product looks great. There is a fair amount of waste owing to how it needs to be laid. Delivery was problematic as the carrier used was not willing to deliver to our property and so it had to be rearranged a couple of times.”
“We are extremely satisfied with our purchase. The product is a lighter shade than the samples that we received but they look amazing. We would appreciate a few spare planks in case of damage please - it would be good if you sold them in smaller packs as we don't have any spares. Thanks, Ruth”