Artificial Premium Kentia Palm Tree 150cm - No Planter Reviews

3.5 Rating 2 Reviews

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Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Paul Stewart

Verified Reviewer

“Looks really good and actually looks real, not cheap at all. Was easy to set up and made a big difference to the room straight away. Filled an empty space and made everything feel more put together. Definitely worth the money.”

Helpful Report

Posted 1 month ago

“I wasn’t impressed with this plant at all. The leaves were very crinkly and not real looking at all as described. I ordered 2 more from another company which were taller, same price but the quality was far superior and very realistic looking. Sorry, but I cannot say that I would recommend.”

2 Helpful Report

Posted 2 months ago

Dear Customer, Thank you for sharing your experience. We’re very sorry to hear that the Kentia palm did not meet your expectations and that the leaves appeared crinkly. We do have a video on our website demonstrating how to dress out palms and what to do in the event of crinkling. Which in fact adds to the life like appearance of the fronds. We aim to deliver realistic, high-quality artificial plants, and your feedback suggests we didn’t on this occasion. We notice you never reached out to use directly in advance of this review to us to discuss your concerns - we have a full refunds policy and are always more than happy to fulfil and support this. Warm regards, Team Evergreen Direct

Posted 2 months ago