“Really pleased with the quality and response from the engraving studio ✅ Sending the proofs to approve beforehand was a helpful touch which gave us confidence in the product. We had x12 plaques produced and care was take to make sure each of them were all the same appearance. Very pleased :)”
I'm sorry to hear this Jacqueline, it's very unusual indeed.
Would you like us to arrange a replacement so you can swop it out? If you could email us at orders@engravingstudios.co.uk with a photo showing the fault we'll get this organised.
Andy
