“I smoked Dinner LAdy smooth tobacoo for 3 years, but after the company changed the flavor, the new one simply doesn't suit me and I'm looking for something else. By the way, how is it possible that a large company suddenly changes the taste of one of its products? In every "normal" company - A NEW product is introduced. sale are monitored and after APPROPRIATE time makes a decision whether:
1.Replace the old product with a new one
2. LEAVE BOTH.
3 give up the new one somehow won't accept it.
For me, there is a complete lack of respect for the customer on the part of the manufacturer.
They should introduce a NEW product - call it e.g. SMOOTH tobbaco NEW... wait for customers' opinions - ESPECIALLY THOSE WHO USE OLD SMOOTH tobacco... and only then make a dec”