“I smoked Dinner LAdy smooth tobacoo for 3 years, but after the company changed the flavor, the new one simply doesn't suit me and I'm looking for something else. By the way, how is it possible that a large company suddenly changes the taste of one of its products? In every "normal" company - A NEW product is introduced. sale are monitored and after APPROPRIATE time makes a decision whether:
1.Replace the old product with a new one
2. LEAVE BOTH.
3 give up the new one somehow won't accept it.
For me, there is a complete lack of respect for the customer on the part of the manufacturer.
They should introduce a NEW product - call it e.g. SMOOTH tobbaco NEW... wait for customers' opinions - ESPECIALLY THOSE WHO USE OLD SMOOTH tobacco... and only then make a dec”
“Usually I buy from ebay for hubby, who has no interest himself in using the Internet, so anything he wants falls on me, and I haven't been having too much luck with this particular item since before Christmas, so when he asked me to buy some more, I groaned inside, and seeing the usual ebay problem was still there, I thought to myself, there must be somewhere else I can go, so I put in a search and found The Electric Tobacconist, I quickly put in another search for Trustpilot and found glowing Reviews, filled with enthusiasm I found the product I wanted on their website and couldn't believe my luck that there was an offer on it too, so I quickly put in an order and breathed a sigh of relief how easy it had all been, but my shock wasn't over yet, within a couple of days my order turned up, well packed and with no mistakes! I can't praise them highly enough and just say thanks again!! 5*++++++”
