“Unfortunately this the second order I've had where two of the cigarettes do not work I don't think I'll be ordering from you again I mentioned it to you in the past I got no response but it happened again when I'm spending a lot of money is not right”
“I have been buying these for quite some time now and up until recently was really happy with them. Two orders ago (I buy in lots of 20 for the discount) I had a couple that simply did not work at all- ok, it happens sometimes. However, in my last order I had 10/20 that did not work at all.
50% duds, is there some sort of quality control issue with the manufacturer - simply not acceptable. Still waiting for a response to my query to the helpdesk...”
“I made a comment a few days ago but haven't heard back to say my last order of 10 and I order regularly two of them would Dad one was extremely hot to hold and the other one just did not work very disappointing this time round”
