“I was charged £75 to get out the car park,as my previously bought ticket would not let me out, could someone please call me on 079444 95804 to reimburse me
Hugh Gilbert”
“The parking was fine - unfortunately the dedicated path to the terminal doesn't go through the entire parking area so you have no option except to push your trolley over speed bumps which isn't ideal. Also, when I was leaving the car park I was told at the barrier that there was a significant final balance to pay. This was resolved pretty quickly by the person on the helpline but definitely created a moment of panic.”
“The process was good, the car was fine. But upon leaving the machine requested £176.00 off me claiming I was due it, which I wasn’t! After pushing the button on the machine and speaking to someone I was able to leave. So not a great experience.”
“The long-stay parking area shows significant areas of potholes, poor lighting, poor signage, and barrier control for pedestrians, the ground holds a lot of water in some areas which results in having to walk through large areas of water, overall there needs to be a review on how people safely transit through this car park as currently not a lot of thought or effort has been implemented to ensure passenger safety and welfare”
“I had a day trip to Belfast to do. Drove into the long term car park and found a space where I wanted/hoped/expected and then walked into the terminal. No fuss, no drama.
It took longer to get a cup of coffee inside the terminal than it did to get from the car to the coffee shop!”