“great service. friendly interface to book the reservation, smooth and well signage to drive you in, no issue in checking out, good price policy. feel fully satisfied.”
“When I arrived ahead of my booking, the gate opened for me without the need to get a ticket. My husband works at the airport so the car is already registered. I do remember thinking (and saying) this is easy. Upon leaving the parking a couple of days later, i drove to the barrier but it did not open.
I spoke to the parking attendant who told me that I had to get a parking ticket and proceeded to ask my reg nr. I don’t know the reg be by heart, but I did have the order confirmation code. So instead of asking for that code I had to frantically look for the reg nr. (Which is also on the email but not as clearly as the booking ref).
The issue is that the reg nr was already identified as ok to park, but the system should try to be able to understand when a booking is made. I suspect this is a highly irregular occurs .”
“Was easy to get a space and signposts driving in and out were clear. As were the signs for walking to and from the terminal. And matched what the instructions given on booking online.
Surface a bit bumpy for the suitcases but not unbearable. Cars parked in random places such as junctions and across spaces was probably the worst thing when navigating through the car park in the car and on foot.”
“The reason I only gave two stars was due to the fact after returning from holiday in Ibiza on the 9th October , we had paid for a week in the long stay car park, upon exiting I produced my ticket to the machine only to see I “owed” another £176.00 !!!!!!, to be fair the gentleman on the intercom took my registration and let me through the barrier. This is a glitch in your system you need to rectify, you already charge enough without scaring people with added costs when they return. Get it sorted!.”
