Hi David,
Thank you for your review.
I apologise for the inconvenience caused by our automatic number plate recognition (ANPR) system.
Albeit it does not happen often, errors do occur and we work consistently to solve any rising issues. We do advise customers to contact our Car Park Assistance team via the buzzer provided at each barrier, where they are able to assist accordingly.
I hope you were able to pass through with minimum inconvenience.
Thank you,
Customer Support Team
“Easy access to airport from long stay parking. Quick walk to airport. Would recommend highly.
Only thing that could be improved is the water drainage - when gets really wet the walkways tend to flood a bit.”
“Sadly due to easyjet cancelling our flight with less than 12hours notice we didnt get to yeavel or park at your facility. When cancelling our parking I see the notice was before 24 hours. Shame as I thought there was a free cancellation on you front add page.”
Hi Stephen,
Thank you for your review. I am sorry to hear your flight got cancelled. As per our Terms and Conditions, you can amend a booking 24 hours before it is due to commence.
Thanks,
Customer Support Team
