“It wasn't raining. We found a parking bay reasonably quickly, then found better one which was wide enough to open the car doors halfway, rather than having to slither out. Cars are larger than they used to be, but only Aldi seems to build car parks that have spacing in line with these increases. Signage and pathway to the terminal had improved since last time”
“Car park was fine but there's wasn't very good signage to where disabled parking is but other than that my car was the same way we left it when we got back.”
Hello,
We are sorry to hear that you found the wayfinding to be unhelpful and that the walk route to and from the terminal was not up to your expectations. Please accept our apologies for any inconvenience this may have caused. We are committed to providing a seamless and efficient parking experience, and we are continuously working to improve our facilities and services.
Rest assured, we take your feedback seriously and are actively working on upgrading our wayfinding signage to ensure a more user-friendly experience for our customers. Additionally, we will address the availability of trolleys in the car park and the signposting of routes to enhance the overall experience for our customers.
Thank you for choosing our service, and we look forward to the opportunity to exceed your expectations in the future.
Kind Regards, Customer Support Team
“Instructions provided to find the long stay car park were good. Found a parking spot after a little bit of driving around (it was a busy time, when I got back there were lots of free spaces). Walk to airport was straight forward. Timing of the walk was around 15 minutes. Car was fine when I returned to it.”
