“Okay, I don't know why the tickets can't say pre-booked to make it clear you are in the correct place. Be prepared to drive around looking for a space.”
Hello Gary,
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
“Poorly signposted, poorly marked, footpath to the terminal hard to find. I wish I could say that the problems at Edinburgh airport are restricted to the long stay parking but unfortunately it is an expensive insight to what chaos lies ahead.”
Hello Robert,
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
