Thank your review. We’re sorry to hear that you missed your flight and understand the frustration that this will have caused. As per our terms and conditions if you overstay your booking out with the grace period of 6 hours then you will be subject to an overstay fee for the car park that you are in.
Kind regards,
Customer Support Team
“Good area to park but tried to be charged extra money on leaving. Explained held up at passport control, no fault of my own but thought this would have been obvious anyway.”
Thank you for your review. I'm sorry to hear you faced issues during your exit. We understand that delays at passport control can happen and appreciate your patience. I am glad however that you managed to get the issue sorted at the time.
Kind regards,
Customer Support Team
