“Very busy car park and had to park at the furthest point from the Airport but found a space.Only problem is when we returned and we paid £1 for the trolley ,we took the cases to the car but then had to walk all they way back to the car park entrance to return the trolley , perhaps more drop off points could be placed throughout the car park . Upon exit we had an issue again ,third time this has happened,were we were asked to pay £240 to exit when we had prepaid the parking and were within our time limits.Pesssed the button ,spoke to the parking attendant and we were allowed out.”
“Great service pull up to the barrier get a ticket plenty of spaces at the top of the car park then about a 8 minute walk to the terminal building only down side not such a good walk when raining/cold”
Thank your review. We’re sorry to hear that you missed your flight and understand the frustration that this will have caused. As per our terms and conditions if you overstay your booking out with the grace period of 6 hours then you will be subject to an overstay fee for the car park that you are in.
Kind regards,
Customer Support Team
“Good area to park but tried to be charged extra money on leaving. Explained held up at passport control, no fault of my own but thought this would have been obvious anyway.”
Thank you for your review. I'm sorry to hear you faced issues during your exit. We understand that delays at passport control can happen and appreciate your patience. I am glad however that you managed to get the issue sorted at the time.
Kind regards,
Customer Support Team
