“Love both the nightly and nightly pro and so wanted to like this but it just did not agree with my skin whatever I did. I tried using it less often as well as using a smaller amount, and even tried the sandwich method with a moisturiser. It just seemed to irritate my skin as well as made it look dry and dull. Wish it came without any vitamin c derivates as my skin seems to hate these. Also one to note if you’re trying to return under the 60 day money back guarantee, I tried to return this within this period but didn’t really get anywhere with the customer care team.”
Hi there, we are really sorry to hear of your experience when trying the Flawless Brightly Serum for the first time. Upon reviewing your account, we can see that we provided usage advice followed by returns information within one day of the initial contact. We have resent it again as we do not want you to be unhappy with your purchase and would be happy to provide a refund.
“I LOVE this product! It makes such a visible difference. I have been using since 2020 and can see my pigmentation has improved, fine lines improved and overall skin texture. Plus my skin looks much brighter. A little goes a long way with this product. I swear by the combination with Nightly and can’t wait to get back using that after pregnancy.”
“It's too early to say, I have been using daily for a month now, but I haven't seen any change in my skin. I have had no reaction to the product, so that's positive. The bottle was faulty and wouldn't dispense and I was advised to hit the base hard on a solid surface to break the seal by a customer advisor, this did work but for the price point, this needs addressing as really basic stuff to get your packaging right. I would be happy to review it again after 3 months.”
