“Love this SPF, it sinks into the skin well and doesn’t leave a white cast on my olive skin. I much prefer this to the other Dr Sam’s sunscreen as it’s less shiny”
“It pils. I’ve used it over the intense moisturiser and under foundation and it pils every time no matter how much or little I use and I have to take everything off and start again. I’ve emailed their customer support email about the Happiness Pledge to return it twice over two weeks and still not had a response. Not clear whether I am waiting for a response to send it back or whether I just send it back.”
“Really like the product itself - the high level of protection is great for my fair skin. Takes a bit of rubbing in but it doesn’t cause any irritation and make up can be applied nicely on top.
One star knocked off due to the packaging - as other reviewers have experienced, the product stopped coming out of the pump after a few uses but the tube was over half full. I’ve had to cut the end off and transfer to a pot, which is not as hygienic.”
Hi Sarah,
Thank you for taking the time to leave us a review. We are so sorry to hear that you have been having trouble with our Flawless Gossamer packaging.
We value our customers' feedback and as soon as we were aware of the faulty mechanism, we began working on new and improved packaging which will be available very soon! Please reach out to our Customer Support team on hello@drsambunting.com as we would love to resolve this for you.
Look forward to hearing from you.
Dr Sam’s Customer Support
“Love the sunscreen-however the pump had serious issues. I tried to squeeze the tub to get the air out but it didn’t work. I had to cut it open and transfer it into another container.”
Hi Eva,
Thank you for taking the time to leave us a review. We are so sorry to hear that you have been having trouble with our Flawless Gossamer packaging.
We value our customers' feedback and as soon as we were aware of the faulty mechanism, we began working on new and improved packaging which will be available very soon! Please reach out to our Customer Support team on hello@drsambunting.com as we would love to resolve this for you.
Look forward to hearing from you.
Dr Sam’s Customer Support
“Not drying, not irritating, not greasy - my perfect SPF!! I am so glad to have finally found a sunscreen that I do NOT feel on my skin! It does not dry my skin out, and doesn't burn my eyes. I have finally found joy in applying sun protection with this product.”
“After only 2 uses, the pump stopped working properly and does not give any product at all.
Product texture seemed fine and smooth when applied, but the rest of the sunscreen just sits useless inside the tube because of the faulty pump.”
Hi Vaya,
Thank you for taking the time to leave us a review. We are so sorry to hear that you have been having trouble with our Flawless Gossamer packaging.
We value our customers' feedback and as soon as we were aware of the faulty mechanism, we began working on new and improved packaging! Please reach out to our Customer Support team on hello@drsambunting.com as we would love to resolve this for you.
Look forward to hearing from you.
Dr Sam’s Customer Support
“This is an excellent product. At first 6 pumps seems a lot for the face! Best if you leave 3 to dry a little then do the next 3. It sinks in and is not sticky or tacky which is very unusual with an spf that is silicone free. This gives a light sheen and sits well under a tinted moisturiser. Non eye irritating too.”
