“I love all of Dr Sam's OTHER moisturisers, but unfortunately this one pills (especially when I layer it with the Flawless Vitamin C NAD+ Serum or sunscreen) so I sadly cannot use it.”
Hi E, we’re sorry to hear the Moisturiser Light isn’t working for you when layered with the Vitamin C NAD+ Serum or sunscreen. Pilling is unpredictable, as everyone's skin will react differently to product application.
The best thing is to make sure your skin is completely touch dry in between steps. It's crucial not to just smooth each step on and allow it to dry down on its own, as this can create a filmy residue contributing to pilling. Using a light pressure with fingertips, make sure that you continue massaging the product in until this has completely absorbed into the skin. Dr Sam's 13 Dot Technique really helps to spread the product evenly.
If it’s not a good fit, you’re welcome to return any item within 60 days for a full refund under our Happiness Pledge. We’ve got you covered and have got in touch directly to share further information.
“Made my skin greasy and breakouts increased alot. I continued with it for over 3 months as recommended it could be my skin purging but honestly my skin had never looked worse.”
“I really like this moisturiser for its lightweight texture and the hydration it gives. It sinks in nicely and feels comfortable on the skin, which is why I’ve repurchased it at least three times. In terms of moisture, it definitely does the job without feeling heavy or greasy.
That said, the biggest downside for me is the pilling. This has been an ongoing issue, not something new. At first, I thought it might be caused by mixing incompatible ingredients or layering it with other products (like silicones or oil/water-based formulas). However, even when I wear this moisturiser completely on its own, I still experience pilling.
It’s disappointing because otherwise it’s a great product and one I want to love.”
“I’ve only been using this product for 10 days and thus far it’s met all my expectations . I love the cream/gel like consistency that glides on effortlessly leaving my skin glowing and nourished. Will definitely be re purchasing .”
“This moisturiser is an absolute game changer! Just as the description says, it truly feels “like a cuddle for your skin.” It outperforms every trendy or Korean moisturiser I’ve tried so far—and that says a lot.
It provides instant hydration, leaving my skin softer than ever. Even though my skin is prone to oiliness, this cream never leaves a greasy layer on my face, not even by morning. It feels lightweight yet deeply nourishing, and the balance it gives my skin is simply perfect.
Without a doubt, this is the best moisturiser I’ve tried so far. Highly recommended!”
