Hi Zadie, we are really sorry to hear of your experience when trying our products for the first time. We have got in touch directly to provide further assistance.
“I tested this cleanser. Although I don't need this, I can say that I think it respects a sensitive skin (I tested it on my hands) and doesn't leave it red or reactive. Its texture reminds me of the one of aloe vera gel. I personally prefer and use a more fluid texture for a cleanser but I recommend this.”