Hi Kate, thank you for providing this feedback. We're sorry to hear you did not enjoy your complimentary Flawless Cleanser.
All of our products are fragrance-free and non-comedogenic, formulated to be suitable for even sensitive skin types. Our ethos is to bring over cluttered skincare routines back to basics with our products.
Flawless Cleanser has been designed to thoroughly remove make-up, sunscreen, oil and grime whilst respecting the skin’s natural barrier. Our award-winning gel cleanser is both non-foaming and oil-free.
We have got in touch via email to provide more information.
“I've been eager to try this cleanser for a while. It is a good gel cleanser and smells so nice. Unfortunately I think my skin is suited to a cream cleanser. But, if you love gel cleansers, you need to try this one”
“So gentle but fantastic! Even if I’ve run out of other Dr Sam’s products, I continue to use this daily and it keeps me glowing. I have dry, sensitive skin and it doesn’t make it tight at all. The travel size also lasts you over a month! Fabulous x”
“Perfect way to take my favourite cleaner on the go with me whether it’s an overnight trip away or when I’m headed abroad with just hand luggage! I just wish it had a refill option.”
“perfect for a holiday where I don't want to carry a bigger bottle but can't be without my favourite moisturiser! so hydrating and leaves my skin so refreshed”