“I love the retinol! I started with the 2% and worked my way up to this one. My skin doesn’t get annoyed after using it and the appearance of my skin has improved dramatically. I’m not in love with the brightly serum as i feel it piling and sitting on the skin.”
“I have used Brightly for a while but I am new to Nightly Pro.
My skin has enjoyed this new addition and I feel the tightness I initially had is abating and my skin is incredibly soft.”
“It completely does what It says. Never thought I could have gone without make up and not only that, people usually compliments my skin :) It worths each penny”
“Literally it has changed my skin (and my mood!) I've been combining the whole personalised routine and I usually receive compliments about the glow and "good skin" I have, something dreamt since I was always concerned of not wearing make Up. Truly game changer!”
“I wish that I could review these products, however after 43 days I still have not received my order, even after a replacement order was sent. I would say that Dr Sam's has one of the worst customer services I have encountered. After the second order has also gone missing they have just provided me a refund. No compensation for the fact that I have been waiting so long for my order. I had this same issue in 2019 when I first ordered from them and it is very disappointing that after 5 years they still have not resolved the issue.”
Hi Lisa, we're so sorry for the frustration and inconvenience you’ve experienced with your order. Despite our best efforts to resolve this temporary country-specific issue with orders to New Zealand in the last month or so, delays persisted, and we deeply regret the impact this has had. We got in touch directly to provide further assistance and issue a full refund. We’re happy to let you know that the delivery issue has now been rectified, so future orders should arrive smoothly, within the usual delivery timeframes.
“The night one seems ok. The brightly one doesn’t seem to sink into my skin and when I put the moisturiser over the top it seems to react and the brightly seems to roll off. I use the dr Sam moisturiser so it’s not that. I would buy the night one again. I do have sensitive skin and get no reaction from any of the products I have tried so far. It is a very expensive product which is the downside to these products.”
