Hi there, thanks for sharing this review. We’re sorry to hear your experience didn’t fully meet expectations. If you’d like, contact us at hello@drsambunting.com and tell us a bit more about what didn’t work for you (feel, results, application) and we’ll provide tips and further assistance.
“Doesn’t sit well, even when following videos and guidance from customer service it just hasn’t worked for me and end ups piling! Such a shame as I love all other products.”
Hi there, thanks for sharing your experience. We’re sorry to hear the Flawless Brightly Eye Serum isn’t working for you as expected. We've got in touch with further guidance, and please be assured you can return the item within 60 days for a full refund under our Happiness Pledge if you'd prefer.
Hi there, thank you for sharing your experience with us. As we understand that some products might not be to everyone's preference, and we want you to be completely satisfied with your purchase, you can return any item within 60 days of your purchase for a full refund, with no questions asked, under our Happiness Pledge. Please get in touch with us at hello@drsambunting.com if you would like to receive further return instructions. The team will be more than happy to help.
Hi there, thank you for reaching out, we're sorry to hear about your experience with the Flawless Brightly Eye Serum, which is formulated to absorb well into the skin without leaving any residue. It might help to know that only a tiny amount is needed—just a rice-sized amount per eye—and we recommend gently patting it in using your ring finger as part of your morning routine to provide an instant brightening effect. We've reached out directly to provide further guidance, and you're welcome to return the product for a full refund under our 60-day Happiness Pledge, should you wish.
