“I received the wrong size initially which I think was due to confusing dimensions on the website showing both 5" and 4" references on the same item. It was replaced, however, without hassle.”
Hi Hubert,
Thanks for your review. We're sorry to hear that you experienced issues with the order in question, but we're pleased to hear that our team was able to resolve this without hassle.
Please do let us know if we can offer any further advice or assistance.
Kind regards,
Direct Stoves & Fireplaces