“I am replacing the same model and I have found over many years that it is a very effective stove and extremely suitable for my type of house. The order was placed and it was received on the date I requested. However there was one great problem caused by delivery on such a large pallet. It was almost impossible to get that pallet up two steps and through a normal sized door. I think your company needs to look at this as the delivery man and myself had a very difficult task. Otherwise, in the future I can perceive that many stoves may be returned to your warehouse.”
