“This is second request for review, first was over a week before I received stove. Received stove 3 days ago, not fitted yet, so all I can say it comes in a nice soft wood pallet with lots of polythene wrapped round it.”
Hi John,
Thank you for your review.
Our apologies for the repeated feedback request; these requests are automatically generated and it appears that a second was sent to you in error. This is something that we'll look into, and we appreciate your comments in this regard.
This said, if you'd be prepared to resubmit some feedback once the stove has been installed and is in use then we'd love to hear from you again,
Kind regards,
Direct Stoves & Fireplaces
