“There is such a lot of information that choosing a stove became difficult. Direct Stoves guided me through the process and we are pleased with the service. The missing thermometer arrived and we are ready to explore our new stove x”
Hi Pamela,
Thanks for your your review. It's great to hear that our team at Direct Stoves were so helpful in finding you the right product for your needs.
If you'd be at all interested in uploading a photo or video of your new stove in action, we'd love to see this.
Otherwise, please do let us know if we can advise further.
Kind regards,
Direct Stoves & Fireplaces
Hello Tony,
Many thanks for your review.
We are pleased to hear that you are delighted with your new stove. We would love to see a follow-up image of the product in working order.
Kind regards,
Direct Fireplaces & Stoves
“Selected as a heater for my conservatory,and reviews all suggest it’s ideal. Not fitted as yet,but me and my installer have taken a good look,and alls good Nice clean and modern lines,and looks really nice when we temporarily sited it.
Packaging is outstanding,basically enclosed in a wooden box so well protected in transit.
Got the glove,as it’s included with the stove,but the free temp gauge seems to have missed me? No matter,in every other respect it’s excellent.”
Hi Graham,
Thanks for your review. We're glad to hear that the stove has been received and that you're happy with it thus far; we'd love to hear from you again once it has been installed and you've gotten some use out of it.
That said, we're sorry to hear of the missing item. We'd recommend contacting the customer service team at your earliest convenience so that we can advise further and get this rectified,
Kind regards,
Direct Stoves & Fireplaces
