Portway Arundel XL DEFRA Approved Wood Burning / Multifuel Ecodesign Stove Reviews

4.3 Rating 10 Reviews

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Shawn Harrigan

Verified Reviewer

“Beautiful stove, but arrived with slight damage / scratches on top.”

Helpful Report

Posted 2 months ago

Hi Shawn, Thanks for your review. We are sorry to hear of any damage to the stove upon receipt. If you are still in need of assistance then we would urge you to contact customerservice@directstoves.com with some photos and your order information. Our customer service team will be happy to assist further. Kind regards, Direct Stoves & Fireplaces

Posted 2 months ago

MICHAEL PRICE

Verified Reviewer

“I did email you requesting some touch up paint for the stove? still waiting for a reply.”

2 Helpful Report

Posted 11 months ago

Bernard Fisher

Verified Reviewer

“Love my stove valve for money thanks very much”

Helpful Report

Posted 1 year ago

“Brilliant service, very helpful, great product, fast delivery, good price……why go anywhere else! Ask for Lucy, very nice and knowledgeable.”

Helpful Report

Posted 2 years ago

Leigh Douglas

Verified Reviewer

“Perfect design and £300 cheaper than the showroom we visited for the exact same”

1 Helpful Report

Posted 2 years ago

Denise Mullan

Verified Reviewer

“Unable to give a review regarding the fire as it’s still boxed up and waiting to be fitted. But I can say both the service and value for money is second to none!”

Helpful Report

Posted 2 years ago

Michelle Monk

Verified Reviewer

“Really pleased with purchase. Good value, good quality, timely delivery. Would recommend”

2 Helpful Report

Posted 2 years ago

Matthew Edgley

Verified Reviewer

“Stove quality seems nice, paint damaged on arrival which is very disappointing as it’s not a cheap unit and to have chips in it is not great to look at After installation it works well, doesn’t smoke as others have mentioned”

Helpful Report

Posted 3 years ago