“The fire was delivered promptly and so far is working very well indeed I am happy with the service received and the courteous attention of the staff happy to recommend…”
Hi John,
Thank you for taking the time to provide feedback regarding your order.
It's great to hear how happy you are with the stove received, as well as our customer service. We'll pass on your compliments to our sales team and to our delivery partners.
Please don't hesitate to get in touch if we can offer any further advice or assistance.
Kind regards,
Direct Stoves & Fireplaces
“Happy with stove, decided to order two more a a week later for our other rooms, direct stoves had increased the price by £150, brought them else where.”
“Very please with our hamlet solution 5 inset wood burning / multifuel stove install 23/04/2022.
Very good service great experience and excellent communication and very helpful delivery guy.”
“Exactly what we wanted,it’s been fitted a week now and we are very happy with this stove although my only criticism would be the booklet is out of date and doesn’t refer to this model which has three vents not the two in booklet and we are figuring out the combination by trial and error.”
