“I am amazed! I can just keep it on low all day and it warms the house up! Costs a fraction of the heating and looks really lovely. Took me years to decide, and now I wish I’d done it ages ago!”
Hi Angie,
Thanks for taking the time to review your order and provide a video of the new stove.
It's great to see the Gallery Classic 5 gas stove in use and we're glad that you've been so impressed with this model.
Let us know if we can offer any further advice or assistance.
Kind regards,
Direct Stoves & Fireplaces
“Good stove and arrived within two days. However the installation instructions were poor and the fitters had to return as the sensor at the back of the stove wasn’t working and the stove turned it self off after 5 minutes. They did work it out but had to uninstall the flue and move the stove on my expensive slate to fix the problem. The instructions on the sensor only shows a black box! Otherwise very happy but get your installers to check with door closed in case you have the same issues.”
Hi,
Thanks for your order and for your review.
We are sorry to hear of any confusion regarding the installation instructions provided. We appreciate the opportunity to feed back to the manufacturer with constructive criticism.
If we can offer any further advice or assistance then please don't hesitate to let us know.
Kind regards,
Direct Stoves & Fireplaces
