“Asked before I ordered if there was a glass panel on the door and was told “there was “ but there wasn’t!
was told it would take 15 days for delivery, had to ring several times and was told they were waiting for it to be delivered from the supplier was then told it would be with us on the Tuesday, went shopping on the Monday and whilst out had a phone call from the driver to say he was sitting outside my house. Because there was no glass on the door I decided to return the heater, Collection was arranged promptly but refund took another two weeks I have since found out the identical heater can be purchased £200 cheaper from other suppliers although it may be advertised under a slightly different name Broseley have confirmed they only make one Tunstall electric stove. Very disappointed to say the least.”
