“Good communication, great price, great quality and it came with wheels, really pleased. Looks great works well, packaged well for transport. Only minor criticism on delivery, if you'd told me or put fire bricks separate, that would have made it a lot easier to put out the back garden. Luckily , I'm a chunky chap. Thanks muchly Richard”
Hi Richard,
Thanks very much for your review. It's great to hear that you found our pricing, product quality and level of communication to be excellent, as we at Direct Stoves strive for all three.
Regarding delivery, we're sorry to hear of the difficulty experienced in transporting the stove. We try and advise where applicable that this is a very heavy product and would suggest letting our sales team know should you have any requirements or concerns regarding delivery of future orders.
Regardless, thanks again for your order and for providing such helpful feedback.
Kind regards,
Direct Stoves & Fireplaces
