Hi,
Thanks very much for your review.
We are glad to hear that you have been impressed with the Gazco 85R Radiance and can only apologise for any dissatisfaction with the service received. We can see that there was a delay on the part of our supplier and that our Dispatch team chased this on your behalf to try and ensure as little inconvenience to yourself as we could, though we do still appreciate the frustration caused.
If there is anything else that we can do to assist at this stage, please do let us know.
Kind regards,
Direct Stoves & Fireplaces
