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Katell Genoa 51-inch Italia Electric Fireplace Suite Reviews

5 Rating 1 Reviews
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Boasting a strong, traditional look with no shortage of modern features the Italia Genoa electric fireplace is a classic that works in a timeless or period-style property. The simple Smooth White surround with intricate profiling detail contrasts impeccably with the contemporary picture frame electric fire. The Genoa is part of the Eco collection. Featuring an integrated electric fire with LEDs, designed to provide a realistic pattern of dancing flames over a glowing log bed, it will create a warm, welcoming environment.
The Genoa fireplace is designed to be both functional and stylish, providing warmth and ambience to any room. It is easy to use and can be controlled with a remote, making it a convenient option for those looking for a hassle-free fireplace. It can also be controlled by using a smartphone with a downloadable app making it even easier to operate from the comfort of your favourite chair. A flame-only setting can be used to enjoy the fire without the heat or a two-setting fan heater offers a generous burst of heat to instantly take the chill out of the room.
Features

Smooth white finish
All in one electric fireplace suite
Provides up to 2kW heat output with a flame only setting
Live flame effect with three colour options and brightness setting
Flat wall installation without the need for a chimney
Ambient fuel bed mood lights with thirteen colour options
Smart remote control with Eco compliant features
Smart phone app control option
7-day programmable timer
Tailored fuel bed options - Logs, ember effects & crystals
Eco Design compliant
5-year extended warranty

 
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Lovely high quality tradional surround and hearth. The super flickering log fire effect has a choice of colours. One problem the remote control was delivered broken, I am still waiting for a response from Direcr Fireplaces.
1 Helpful Report
Posted 3 months ago
Hi Bob, Thank you for your review. We're pleased to hear that you've been impressed with the Genoa electric suite and we're very sorry to hear of the issue experienced with the remote control. We would assume that this has been reported to our showroom team (from whom you purchased the fireplace) but if you are in need or urgent assistance then we would recommend contacting our Dispatch team via dispatch@direct-fireplaces.com or 0161 376 4181 option 2, including your order number and any supporting information, photos etc. Please also let us know if we can offer any further advice in the meantime, Kind regards, Direct Stoves & Fireplaces
Posted 3 months ago