“It works well and gives out a decent amount of heat. I did not realise the controls were underneath the fire surround which I find difficult to access and dangerous to switch off. I do not recomend this fire.”
Hi Maggie,
Thanks for your review and for your order.
The pilot assembly and any manual controls, for the vast majority of standard inset gas fires, will be located on the underside of the fire. Some fires come with the option of a side lever control or remote control functionality.
We do list the Flavel Windsor as manual control only on the website and include a downloadable pdf for the user guide, in case customers would like to check these for suitability ahead of an order.
This being said, if our sales team can offer any help or advice regarding future orders then please do let us know.
Kind regards,
Direct Stoves & Fireplaces
