“The Evonic EV6i4 Inset Fireplace looks nice and heats the room well enough
But I have some concerns over the build quality, one of the screws on the glass plate at the front was missing (it still works on 3 screws however but is just a little loose)
The unit is also quite loud from time to time and makes a vibrating noise (although not always) which is why I have rated this as acceptable rather than good”
Hi Paul,
Thanks for your feedback regarding the electric fire received. We're glad to hear that you're pleased with the look and performance of this item overall.
This said, we're sorry to hear of the issues experienced. If you are still in need of assistance or advice, we'd suggest contacting our customer service team, who would be happy to coordinate with the supplier on your behalf,
Kind regards,
Direct Stoves & Fireplaces
