Hi Michael,
Thank you for your review.
We are pleased to hear that you have been impressed with the e-Lectra 1800 electric fire, though we are sorry for any inconvenience relating to the damaged glass.
We can see that our Dispatch team has contacted you today with an update on the replacement glass. If we can offer any further advice in the meantime, please don't hesitate to get in touch via 0161 376 4181 option 2, or dispatch@direct-fireplaces.com,
Kind regards,
Direct Stoves & Fireplaces
