“Great experience buying from Direct Fireplaces. We had a lot of questions, and their online WhatsApp chat tool was amazing (believe its AI driven, but was very clever and really helpful). Eventually phoned the store and spoke to Kim, who was also amazing - nothing was too much trouble. The fireplace arrived as expected, and exceeded our expectations in all areas.”
“Beautiful fire well worth the money I love all the features and it looks amazing in my media wall also Direct Fireplaces in Cheadle are amazing Mike is really helpful and even helped deliver it to my apartment first class customer service”
Hi Elaine,
Thanks very much for your kind feedback.
We're glad that you've been enjoying the Evonic E-lectra 1500 and that the service received in our Cheadle showroom was as good as we've come to expect.
Please let us know if we can assist further with any current or future orders,
Kind regards,
Direct Stoves & Fireplaces
Hi,
Thank you very much for your order and for your review.
Your recommendation of the Evonic E-lectra 1500 fire is hugely gratifying. As you mention, this design is very authentic looking with a range of colour and brightness settings, making it easy for customers to achieve their desired ambience in any given room.
If we can offer any further advice or assistance then please do let us know.
Kind regards,
Direct Stoves & Fireplaces
