“Ordered the Flavel Decadence High Efficiency Slimline Gas Fire by phone from Direct Fireplaces at Stockport. The person I spoke to was helpful and efficient and the fire was delivered before the promised date. I am pleased with the fire. It looks good and gives out sufficient heat. I do wish I had chosen a fire with side controls as we are getting older but that's my own fault for not checking the description more carefully.”
Hi Janet,
Thanks very much for your review.
It's good to hear that you're pleased with the fire overall and that the delivery was as expected. As you mention, our sales team is always happy to make recommendations as needed, and to process phone orders where extra assistance may be appreciated.
If we can offer any further advice or assistance then please do let us know.
Kind regards,
Direct Stoves & Fireplaces
