“The fireplace is a perfect centre piece for my lounge. I was kept up to date on the progress of my order every step of the way. I had a slight problem with the fire, which was rectified the day after delivery. Fantastic customer service.”
Hi Susan,
Thanks for your review.
It's great to hear how impressed you are with the Rydal limestone fireplace package. We were sorry to hear of the issue experienced with the fire but we're glad that our customer service team was able to get this resolved for you in a timely manner.
Please don't hesitate to let us know if we can offer any further advice or assistance,
Kind regards,
Direct Stoves & Fireplaces
